Deferrals in Jobcentre Plus : research into staff understanding and application of deferral guidance for non-Jobseeker’s Allowance customers
The overall objective of the research was to explore Jobcentre Plus staff understanding of deferrals and waivers for non-JSA customers, following the revised guidance provided to local offices in April 2002. The research also intended to evaluate the impact of the guidance and, more specifically, ai...
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| Main Authors: | , |
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| Format: | Default Text |
| Published: |
2003
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/2662 |
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