Delivering the Jobcentre Plus vision : qualitative research with staff and customers (Phase 3)

Jobcentre Plus is a key part of the Government’s strategy for welfare reform. It brings together the services of the Employment Service (ES) and the Benefits Agency (BA) to provide a single point of delivery for jobs, benefits advice and support for people of working age. In October 2001, 56 Jobcent...

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Bibliographic Details
Main Authors: Vicky Davies, Yvette Hartfree, Karen Kellard, Jean Taylor
Format: Default Article
Published: 2004
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Online Access:https://hdl.handle.net/2134/2661
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