Literature review to inform the future digitisation of Jobcentre Plus service delivery
One of the stated priorities for Jobcentre Plus in 2011/12 is to work towards delivering more of its services online and in formats that enable customers to access them by a range of means (Jobcentre Plus, 2010). This review was commissioned to provide Jobcentre Plus with an evidence-based foundatio...
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| Main Authors: | , , , |
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| Format: | Default Report |
| Published: |
2010
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/6569 |
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